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Facility Operations Assistant Manager

LTFMGTCO LTF Club Management Co, LLC

This is a Contract position in Algonquin, IL posted October 14, 2020.

Position SummaryThe Facility Operations Assistant Manager assists the Operations Manager to deliver clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present.Job Duties and ResponsibilitiesAssists staff in maintaining locker rooms, fitness floors, common areas, and amenitiesResponds to member feedback with urgency and provides follow up communication with solutionsAssists the manager with monthly and annual budget recommendationsAssists in training team members through providing on going training, coaching, counseling, and continuous feedbackServes on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulationsAssists with the recruiting and interviewing for the Operations departmentAttends weekly department head, Operations department, and “all club” meetingsBuilds positive relationship with members while gathering feedbackCoordinates and creates Operations staff schedulesPosition RequirementsHigh School Diploma or GED1 year of customer service experienceCPR/AED certification required within the first 30 days of hireAquatic Facilities Operator Certification (AFO)Certified Pool Operator license (CPO) within 3 months of hire Preferred RequirementsHealth and fitness operations experienceCollege degree in business, hospitality, or related fieldExperience with building operations