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Asylum Project Program Manager

World Relief

This is a Full-time position in Chicago, IL posted June 8, 2021.

World Relief Chicagoland is hiring a Program Manager for its Asylum Project, a program located within its Chicago office location that provides holistic case management services to asylum seekers.

This position includes case management responsibilities, such as assistance in accessing public benefits, housing, medical service provision, employment, career development, and educational referrals while participant’s asylum applications are being processed.

The Program Manager will also be responsible for maintaining and establishing new relationships with immigrant legal services providers and other Chicago community service providers that can support asylum applicants.

Additionally, the Program Manager will collaborate with church partners in conjunction with our Church and Volunteer Engagement team on a new initiative to connect asylum seeking families with volunteer support teams.

Assist asylum seeking families in accessing and understanding public benefits such as Medicaid, All Kids, VTTC and WIC Orient participants to the healthcare system including making appointments, arranging transportation, and communicating important information to physicians Assist families or individuals in need of housing to find safe shelter according to their needs and capacities Conducting intake assessments for new families, developing service plans and documenting each participant’s progress Establish new and maintain existing relationships with immigrant legal services and community organizations within the Chicagoland area that can be utilized as referral sources to the benefit of program participants Work collaboratively with Church and Volunteer Engagement to connect asylum seeking families with volunteer support teams and provide appropriate follow up support to both families and volunteers Assist asylum seekers in finding employment and career opportunities once they obtain their Employment Authorization Document Researching and keeping abreast of updates to immigration policies and procedures that may be relevant to program participants Provide occasional transportation assistance to appointments and make planned home visits as is necessary Work closely with other staff, interns, and volunteers to provide holistic services to each family Attend department and office-wide meetings Coordinate the team of interns dedicated to support asylum seekers Other responsibilities as assigned
Detail-oriented, organized, and able to follow through on projects and assignments Excellent interpersonal and relational skills Strong mediation and problem-solving skills Knowledge of the immigrant experience Experience and/or training in working with traumatized populations or trauma informed care Desire to engage the local church in partnership with our service to asylum seekers Demonstrated ability to multi-task, problem solve, and exercise critical thinking skills Demonstrated ability to work sensitively and effectively in a cross-cultural setting Demonstrated ability to remain flexible and work in a fast-paced environment Willingness to advocate on behalf of clients with service providers, governmental organizations, and employers Valid Driver’s License and good driving record is preferred Fluency in an additional language such as French, Portuguese, Swahili, Lingala, Arabic, or Mandarin is desirable
Personal Christian faith and a heart for service to vulnerable people
Commitment to the mission, vision, and values of World Relief
Working knowledge of the immigrant experience and the asylum application process
Ability to work a flexible schedule including occasional instances of early mornings, evenings, and weekends
Proficient in Microsoft Office applications
Bachelor’s degree required, preferably with at least one year experience in an office environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

The employee frequently is required to sit, reach with hands and arms, talk and hear.

General office setting Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required Year-end archiving activities involve repeated lifting and bending Physical, emotional and intellectual demands Equipment used: Employee computer (desktop or laptop), printer, and copier All of the above duties and responsibilities are essential job functions subject to reasonable accommodation.

All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently.

This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.

This position description is not all-inclusive and is always under review. 
Benefits Offered to US Employees working 25 or more hours per week:

World Relief contributes to monthly premiums:
Medical Vision
Additional Benefits:
FSA Medical & Dependent Care Commuter Funding Supplemental Life Insurance (employee, spouse, and children) Offer 16 Paid Holidays Free coffee 
World Relief pays 100% for eligible employees:
Group Term Life (employee, spouse, and children) Long term disability Short-term disability Accidental Death and Dismemberment (AD&D) Travel Insurance 
World Relief
– Retirement:
401K & Roth through Fidelity WR matches up to 4%, then an additional quarter percent up to 10% Eligibility: Full Time is eligible after 3 months of employment.

Part time is eligible after 1000 hours in a year Automatically enrolled at 4% 
World Relief offers Discounts (Immediately Eligible)
Verizon Pet Insurance
We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization.

This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual.

The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C.

2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.