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Abt: Appliance Service Representative


This is a Full-time position in Northfield, IL posted September 17, 2021.

Abt Electronics has an immediate opening for the position of an Appliance Repair Representative.

We are a family owned company who has been in business since 1936 and continues to experience strong growth year after year.

Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell.

We are a perennial winner of the Chicago Tribune’s Top Workplace Award.

We are looking for a highly motivated, flexible & friendly Appliance Repair Representative to join our team.

If this is you, we want to hear from you!In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment.

Primary duties include:Assisting customers over the phone with their appliance service needsBasic troubleshooting with appliance issuesCreating service tickets to document customers’ needsDispatching service techs to customers’ homesJob Requirements:At least 1 year of customer service experienceBasic operational knowledge of appliancesStrong computer skillsAbility to take initiative & make decisionsApproachable & outgoing personalityScheduling includes night & weekend hoursBi-lingual a plusWe offer our team members:Hourly rate starting at $18.00 or more based upon experienceYearly performance reviewPotential for advancementMedical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)401(k) (Charles Schwab) which includes a matching programLife & Disability insurance (Lincoln Financial)Generous Paid Time Off/Sick Pay ProgramContinued training & career developmentEmployee discounts on all products we sellPerformance based bonus programs