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Technical Writer


This is a Full-time position in Chicago, IL posted October 21, 2021.

Technical Writer

Location: Chicago IL

Job Description:

– Expert in technical writing, modeling process flows, data relationship flows and event sequencing.

– Able to understand the logic of code and to construct complex data queries

– Advanced business and data analysis, business process and application knowledge

Roles and Responsibilities:

– Organize and arrange existing content within Confluence according to new standards for CCB architecture.

– Develop integration between tools like Confluence, Jira, etc.

– Create visualizations and dashboard that illustrated work status and progress.

Additional Skills:

– Atlassian confluence

Job Requirements:

  • Creating technical documents and manuals
  • Write end-user documentation including user manuals, technical documents, online help and infrastructure documentation
  • Create and write technical documentation
  • Maintain technical documentation for software products
  • Maintaining all software user documentation
  • Create and maintain technical manuals and user assistance documentation for software
  • Comprehend technical drawings to document technical content
  • Rewrite and/or edit technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications and related technical publications
  • Writing and editing technical documents such as product manuals, service manuals, procedure manuals, and operations manuals
  • Prepare user guides and instructional documentation (5%)
  • Create user manuals, technical tutorials, installation guides, and operational documentation for technical and non-technical audiences
  • Providing writing support for technical documents such as sales proposals, user manuals, systems guides and training manuals
  • Developing and writing technical papers, manuals and supporting product documentation
  • Translate technical information into manuals and/or web-based documents for non-technical and technical users
  • Edit technical and process documentation
  • Define technical specifications required for documentation
  • Create user manuals and guides for software applications used within TMC
  • Deliver technical documentation and presentations
  • Translate technical information and create manuals and/or web-based documents for non-technical and technical users
  • Researching and writing technical and end-user documentation for proprietary software