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Sleep Number: Home Delivery Assistant

Sleep Number

This is a Full-time position in Rockford, IL posted October 13, 2020.

Position PurposeThe Field Services Delivery Assistant is critical to Sleep Numbers success in order to meet customer demands after peak market share events.

This role takes direction from the Sleep Number Home Delivery team to deliver and assemble Sleep Number beds and products in customer’s homes.

The Field Services Delivery Assistant interacts with customers and Sleep Number employees on a daily basis.Primary ResponsibilitiesFollows directions of the Sleep Number Home Delivery Technician coworker safely and accuratelyWith a Sleep Number Technician conducts visits in customer’s homes to include delivering, relocating and assembling products to specificationsEnsures that all work is conducted in a safe, efficient and professional mannerCommunicates effectively with customers, co-employees and Sleep Number leadershipSupports and models Sleep Number’s Code of Business ConductPosition RequirementsMust be at least 18 years oldHigh school diploma or equivalent certification preferredGood customer service and communication skillsMust be able to follow safety proceduresMust possess professional hygiene and appearanceMust pass a criminal background check and drug screenAbility to communicate effectivelyMust be able to lift and carry up to 200 lbs.

with help of a lifting partnerMust be able to perform repetitive bending and twisting motionsMust be able to push/pull and lift at or above chest levelMust be able to climb in and out of the cab and box truck multiple times per dayMust be able to perform firm hand grips of > 50lbs consistentlyMust be able to accommodate a flexible schedule, including weekend and evening hours – the number of hours/day are dependent on the number of deliveries (5 11 average/day) scheduledMust be able to follow Sleep Number dress code