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Senior Product Licensing Associate (Evanston, IL)

Z's Associates, Inc

This is a Full-time position in Evanston, IL posted May 3, 2021.

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results.

From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world.

Our most valuable asset is our people-a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated.

ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS’ Software Development team designs, implements, tests and supports our proprietary Javelin software solutions used by thousands of end users to make critical sales planning and compensation decisions.

SENIOR PRODUCT LICENSING ASSOCIATE
We seek a professional Licensing Associate for our proprietary software suite in our Evanston, IL office.

The Licensing Associateserves as a global contact the creation and renewal of software license contracts with ZS’ clients.

Responsibilities :

• Provide clear, pro-active communication to client team contacts regarding the status and next steps on their pending documents.

• Initiate license agreements, renewals or other key documents as required.

• Ensure consistent high quality of data in relevant enterprise systems, including SAP Finance, licensing solutions, and legal databases.

• Collaborate with a global, cross-functional support team to ensure accurate and timely completion of pricing proposals and software-related legal documents.

• Maintain documentation for standard processes, as well as guidelines for exception-handling.

• Continuously seek opportunities to simplify and improve current ways of working; propose, execute, and refine processes that will result in operational excellence and customer satisfaction.

• Manage, mentor, and guide less experienced support staff in their daily work; ensure they are prepared to execute key sales support tasks at peak periods.

• Help implement a software licensing tool

• Pro-actively identify renewal opportunities in a timely manner and shepherd contracts through renewal

• Inform SD stakeholders of non-standard licensing requests and cases.

• Answer SD chargeback questions from finance and project teams.

• Ad Hoc requests
Qualifications :

• Strong oral and written communication skills

• Professional appearance and demeanor, with the ability to exercise good judgment and discretion

• Poise in occasionally high-stress conditions

• Attention to detail, ability to manage a wide variety of tasks and meet deadlines

• Proficient in MSOffice (Word, PowerPoint, Excel, Outlook)

• Prior work experience in a similar role, preferably in a professional services environment

• Mature, proactive self-starter with ability to work independently

• Ability to do reporting, run macros using excel ,work on raw data processing to report in presentable format.

• Should be a graduate.
ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable.

Candidates must possess work authorization for their intended country of employment.

An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.

ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.
NO AGENCY CALLS, PLEASE.

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