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Process Management Analyst – Product Transitions

Grainger (W.W.) Inc.

This is a Full-time position in Chicago, IL posted May 3, 2021.

Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions.

Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service.

The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions.

Grainger’s employees serve customers more than 115,000 times every day through multiple channels.

As part of a high-performing team, you’ll be able to develop your talents, and make a difference.

Grainger is a Fortune 500company and a perennial member of Fortune magazine’s Most Admired Companies list.

Primary Function:
The Analyst leads select functions which support the daily productivity and profitability of the Grainger product portfolio.

The role is responsible for consistent execution of departmental processes while ensuring their standardization, optimization, and continued review for improvement.

Principal Duties & Responsibilities:
Serve as subject matter expert for processes including, but not limited to: Product Discontinuation and Reactivation Retain Material Merchandising Changes in the Noncore and Core Offerings Help develop and maintain Transitions processes through cultivating relationships with key stakeholders.

Responsible for analyzing and interpreting moderately complex, less clearly defined issues.

Execute and deliver on standard processes within defined service level agreements.

Establish and regularly evaluate opportunities for continuous improvement.

Identifies problems and possible solutions and takes appropriate action to resolve.

Preferred Education & Experience:
BA/BS or equivalent preferred.

3-5 years of experience in related field preferred.

Preferred Skills:
Customer and solution focused.

Fact based and data driven decision-making.

Critical thinker with ability to problem solve.

Process improvement champion.

Excellent organizational skills, detail-oriented and capable of multi-tasking.

Ability to be a self-starter and take ownership.

Able to prioritize and see tasks through to completion.

Strong verbal and written communication skills.

Highly motivated individual with a positive attitude and intellectual curiosity.

EEOC Statement
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.