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Help Desk/JOAT

Robert Half

This is a Full-time position in Warrenville, IL posted June 9, 2021.

Ref ID: 01832200 Classification: Help Desk Analyst III Compensation: DOE
Candidates who are looking for work in an innovative and fast-paced work environment will be interested in Robert Half Technology’s new Help Desk Analyst opening.

A creative with talent for solving both routine and unique problems will find a great opportunity in this position!

Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position.

Located in Warrenville, Illinois, the Help Desk Analyst opportunity is a long-term temporary role.

Major responsibilities

– Spot recurring technical issues and deploy solutions to address the root of the problems

– Independently investigate and implement solutions to technical issues

– Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

– Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups

Job Requirements:

-Extensive experience working in a Windows environment

-Proficient in working with Office 365, Microsoft Teams & Active Directory

-Additional skills requirements include VMWare, Active Directory, NetBackup, SCCM and WSUS.

-Service desk experience is required

-Degree in Computer Science and 2+ years of relevant experience, or 3-4+ years of relevant experience in IT required.

-Certification such as MCSA, CCNA or CCENT is preferred.

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis.

From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf.

We provide access to top jobs, competitive compensation and benefits, and free online training.

For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best.

Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.


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All applicants applying for U.S.

job openings must be authorized to work in the United States.

Benefits are available to temporary professionals.

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© 2020 Robert Half Technology.

An Equal Opportunity Employer.


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