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Guest Service Agent

Sonesta International Hotels

This is a Full-time position in Schaumburg, IL posted June 11, 2021.

Sonesta ES Suites Chicago Schaumburg is looking for a Guest Services Agent (GSA).

The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.

The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift.

The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.