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Dispatch Coordinator-Key Accounts


This is a Full-time position in East saint louis, IL posted May 3, 2021.

At ACERTUS culture is everything.

We want people to want to work here.

We have weekly huddles to hear from our team on how we can improve.

And guess what?

We act on your ideas!

ACERTUS is an automotive logistics company that offers portfolio of services that span across the vehicle lifecycle.

As a Key Account Coordinator, you will be responsible for building loads of vehicles by utilizing technology to assign carriers and drivers for specific key accounts.

This role is focused on our key house accounts as well our extensive network of carriers.

The ideal candidate will have a strong track record of collaboration, customer service in a fast-paced dynamic environment.

At ACERTUS, we are disruptors in the industry
– utilizing data to back our strategic plans.

You should be a stickler for meeting deadlines and manage high velocity and intense business operations seamlessly.

Are you looking for a great place to advance your career?

ACERTUS is in hyper growth mode and we can’t grow without you.

We are now a part of Inc.

5000’s, America’s Fastest-Growing Private Companies at #1752!

This is your opportunity to join our high performing team and be a part of something BIG!

Schedule: Wednesday
– Sunday, 12:30p-9p
** Schedule during Training: Monday
– Friday : 8a-4:30p
What will you be doing?

Communicate and problem solve with dispatch staff and other departments.
Provide phone coverage and route calls to appropriate staff.
Making calls to drivers on hot units and provide updates to customers.
Working with our accounting department to ensure proper pricing.
Analyzing reports to find discrepancies in paperwork.
Talk with customers to confirm availability before orders are dispatched out.
Utilizing transportation management system to dispatch vehicles to carriers.
Building reports in Excel.
Other duties as assigned.

What are we looking for?

A passion for growing customer relationships.
Possess great attitude; our people are our culture.
Driven, enthusiastic, competitive, and results focused.
Ability to work in a team environment, while also delivering individual results.
Strong communication skills, including problem solving.
Excellent time management and attention to detail.

Personal responsibility to manage change.

Experience and Education:
Experience with transportation software or Call Center Environment environments.
Minimum of GED or HS diploma required.
Proficiency with MS Office, knowledge of Excel a plus.
Experience in a Windows computer system environment and Microsoft Office Programs (Word, Excel, Outlook, etc).

At ACERTUS we believe that our employees are our greatest asset.

Our benefits include:
Medical, Dental and Vision Insurance
Company Paid Time Off,
7 Company Paid Holidays
401(k) with company match
Tuition Reimbursement
Casual Dress Code
ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions.

Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry.

Our comprehensive portfolio of services are designed to provide solutions throughout the lifecycle of a vehicle.

We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America.

– Relentless Drive to Deliver!

Compensation: $18/hr.

This position is eligible for the discretionary ACERTUS bonus program after 90 days of employment.

ACERTUS is committed to employing a diverse workforce.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.