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Business Intelligence Analyst


This is a Full-time position in Chicago, IL posted February 22, 2021.

Job Description The Digital organization is seeking a Business Intelligence Analyst to join the Digital Personalization team. The Business Intelligence Analyst will work as part of our focused product team transforming qualitative and quantitative data analysis into best-in-class digital experiences for our customers. This individual will also support the product owner in discovering insights, patterns and trends across multiple campaigns while delivering thoughtful recommendations and requirements. This Business Intelligence Analyst will be working with motivated teams on highly visible and valuable customer-facing digital products. This position requires an excellent communicator with outstanding analytical skills, in order to collaborate with business users, technology teams and leadership. Job Responsibilities Collect, aggregate, and analyze data from multiple internal and external sources to drive insights into business performance Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems. Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives. Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance. Disseminate information regarding tools, reports, or metadata enhancements. Conduct or coordinate tests to ensure that intelligence is consistent with defined needs Identify or monitor current and potential customers, using business intelligence tools Synthesize current business intelligence or trend data to support recommendations for action. Maintain or update business intelligence tools, databases, dashboards, systems, or methods. Manage timely flow of business intelligence information to users. Identify and analyze industry or geographic trends with business strategy implications. Provide technical support for existing reports, dashboards, or other tools. Maintain library of model documents, templates, or other reusable knowledge assets. Create or review technical design documentation to ensure the accurate development of reporting solutions. Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends. Document specifications for business intelligence or information technology (IT) reports, dashboards, or other outputs. Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs. Collect business intelligence data from available industry reports, public information, field reports, or purchased sources. Analyze technology trends to identify markets for future product development or to improve sales of existing products. Analyze competitive market strategies through analysis of related product, market, or share trends. Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders. Qualifications Bachelorrsquos Degree Experience with Excel, R, python, Matlab, SAS, Spotfire or similar 3-4 years ecommerce experience Ability to understand, communicate and engage effectively with multiple stakeholders and interactions Strong problem-solving, listening, written and verbal communication, and decision-making skills Ability to understand, communicate and engage effectively with multiple stakeholders and interactions Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Preferred 1-2 years AgileScrum experience JIRA or TFS experience Previous Business Analyst experience PMP certification