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Credit and Collections Specialist

TriMark USA

This is a Contract position in Chicago, IL posted July 28, 2021.

Trimark is looking for a Credit and Collections Specialist who will be responsible for evaluating the status of client accounts within that portfolio.

Contacts clients for payment of past due invoices, researches and resolves conflicts that result in the client delaying payment.

Works accounts as directed by the collection manager and within collection policy.

Communicates account issues and compiles information for use by management in making critical client account decisions.

Responsibilities Monitor and maintain accounts within assigned portfolio.

Contact clients via verbal and written communication for payment of past due invoices Provide information and/or documentation to both internal and external clients.

Interact with Collection Manager, Operation Designees, Business Controllers, Project Managers, Facility Directors, General Managers, Account Executives and/or Executive Director of Sales to resolve client issues.

Maintain current and accurate account notes in collection software Provide updates on accounts to Collections Manager, Operations and Sales as needed.

Notify the manager of negative payment patterns.

Facilitate and/or attend conference calls specific to collection activity on client accounts.

Completes side projects/tasks as assigned by the manager.

Process credit application to determine applicant’s credit worthiness.

Review aged accounts receivable and cash receipts daily reports to maintain current accounts.

Contact delinquent accounts to arrange for payment.

Maintain detailed and effective notes on all account matters including follow up on payment schedules.

Prepare recommendations for raising or lowering credit limits based on payment record.

Requirements Firm but courteous telephone manner.

Ability to successfully manage delinquent accounts.

Strong general software skills.

Ability to learn all aspects of the Company’s proprietary software.

Ability to function effectively and cooperatively as a member of a team.

Exception organization skills.

Able to accomplish assignments with minimal supervision Excellent communication skills and “customer service” focus 5
– 7 years of Credit and Collections experience within a Warehouse/Distribution environment Associates Degree in Finance, Accounting or Business is required; Bachelor’s Degree in Finance, Accounting or Business is preferred.

Account Reconciliation experience is required Demonstrated ability to communicate orally and in writing with Customers, Management and Sales personnel Demonstrated proficiency in Microsoft Office, including Word, Excel and Outlook About [TriMark]: TriMark USA is one of the nation’s largest providers of design and build services, equipment and supplies to the foodservice industry.

TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company.

We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results.

Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.