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Infrastructure Analyst/Desktop Support

Spar Information Systems

This is a Contract position in Riverwoods, IL posted November 7, 2019.

Infrastructure Analyst/Desktop Support Riverwoods, IL Job Description: Technical Skills: Windows 10 / Office 365 / OneDrive / MAC PC hardware, printer and software troubleshooting skills which includes VPN tools PC Imaging / End User Data Back-up IMACs Installs, Move, Add, Change, Decommission Desktop support Additional skills include: Excellent Customer facing skills, soft skills Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT and business issues.

Follows established guidelines and SOP Experience and understanding of ticketing systems and ticket life-cycle management (e.g.

Service Now, etc.) Experience working in a team-oriented, collaborative environment.

Executive support experience (desirable) Qualifications: 3-5 years of experience supporting Enterprise-level clients with their PC support need Regards, Madrala Karuna Sree Talent Acquisition Specialist Metasis Information Systems Desk no :201 528 5307 EXT 435 Mobile : 315-795-1546 Email :
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