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Customer Support Specialist

Smart Resources

This is a Full-time position in Aurora, IL posted May 2, 2021.

Smart Resources and Accountable Search has teamed up with a large manufacturing organization in search of a Customer Support Specialist.

They are looking to get someone in the seat as soon as possible on a contract-to-hire basis.

Job Responsibilities:
Handling both inbound and outbound calls Handling a high-volume of email inquiries and questions Assisting customers with new orders and returns Processing orders, quotes and working on distribution of products Responsible for researching products Identifying new vendors and products as needed Heavy data/order entry Working closely with inventory levels and internal teams

Requirements:
2+ years of customer service/account management experience Intermediate knowledge of Microsoft Office Suite The ability to handle multiple tasks at once and work in a fast-paced environment Detail oriented

If Interested in learning more about Smart Resources/Accountable Search and this opportunity, please submit your resume for consideration to Kenny Glaysher, OR apply directly through LinkedIn