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Customer Service Representative

Shinesty

This is a Full-time position in Woodstock, IL posted June 10, 2021.

[Customer Support] – Anywhere in the U.S. / Generous Pay & Employee Discount – As a Customer Service Rep you’ll: Handle customer support inquiries from a few different channels: text- email- phone- chat- social media; Work directly with end users to resolve issues- answer questions- and- delight; Help build knowledge base articles and other self help content that allows customers to solve their own issues; Constantly help track metrics and communicate trends; Monitor order issues such as order holds revolving around fraud- payment holds- and- order delays; …Hiring Fast >>