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Customer Service Representative

Addison Group

This is a Full-time position in Wood Dale, IL posted June 8, 2021.

Customer Service Representative

Our client is looking to add strong Customer Service Reps to its growing team. Apply Today!

Location: Wood Dale, Illinois
Pay: $18.00/Hour

Job Responsibilities

* Provide phone/call center assistance to customers with day to day questions/problems
* Answer/respond to customer requests in a timely and professional manner
* Effectively understand customer?s concerns and find solutions
* Receive and enter all types of orders for customers
* Enter pick-ups, mispicks and damages reported by customers for merchandise being returned
* Enter credits and research shortages
* Help solve all concerns
* Process orders requiring special handling and follow through to ensure deadlines are met
* Record, track and report daily activities
* Participate in projects as assigned

Job Requirements

* 1-2 years of customer service experience
* Proficient in Word, Excel and Outlook
* Professional phone demeanor

Why choose Addison Administrative & HR?

* Pay: We negotiate high salaries using US Bureau of Labor Statistics
* Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
* Permanent Employment: Many of Addison?s Administrative job openings lead to potential permanent employment
* Connections: You connect directly with hiring managers from renowned organizations
* Options: You are presented multiple employment options near your home
* Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

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