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Abt: Custom Audio Tech Support

Abt

This is a Full-time position in Northfield, IL posted September 17, 2021.

Abt Electronics has an immediate opening for the position of a Custom Audio Support Representative.

We are a family-owned company that has been in business since 1936 and continues to experience strong growth year after year.

Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation, and servicing all the products we sell.

We are a perennial winner of the Chicago Tribune’s Top Workplace Award.

We are looking for a highly motivated, flexible & friendly Custom Audio Support Representative to join our team.

If this is you, we want to hear from you!

Primary duties include:Assist customers over the phone with their home electronics service needsBasic troubleshooting & tech support for consumer electronicsProcess returns & exchangesCreate service tickets to document customers’ needs & dispatch techs to customers’ homesMust be comfortable contributing/working in an entrepreneurial, fast-paced, and fun work environment.

Job Requirements:Basic operational knowledge of consumer electronicsStrong computer skillsAbility to take initiative & make decisionsApproachable & outgoing personalityScheduling includes night & weekend hoursMust be able to stand for long periods of timeAbility to lift up to 75lbsBi-lingual a plusWe offer our team members:Hourly rate starting at $17.50 or more based upon experienceYearly performance reviewPotential for advancementMedical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)401(k) (Charles Schwab) which includes a matching programLife & Disability insurance (Lincoln Financial)Generous Paid Time Off/Sick Pay ProgramContinued training & career developmentEmployee discounts on all products we sellPerformance-based bonus programs